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Apply by sending your CV to [email protected]
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Palabra is revolutionizing global communication with AI-powered, real-time translation for audio and video. Our mission is to help people and businesses communicate without linguistic or cultural barriers. We’re a high-ownership team of experts who move fast, care about results, and love building products that matter.
About the role
We’ve launched a B2B SaaS platform and API for real-time translation, and customer demand is growing. We’re looking for a Presales Engineer to own the technical success of pilots and integrations - partnering with Sales, Product, and R&D to turn interest into successful deployments and long-term customers.
You’ll be the trusted technical partner for prospects: running discovery, designing solutions, removing integration blockers, and ensuring pilots are delivered on time and with clear success criteria.
What you’ll do
- Own technical success for pilots and proofs-of-concept: define scope, success metrics, timelines, risks, and deliverables.
- Lead technical discovery: understand customer systems, workflows, security requirements, and constraints.
- Design integration approaches: recommend architecture and best practices for using Palabra’s platform and APIs.
- Support Sales in customer conversations: explain technical concepts clearly to both technical and non-technical stakeholders; deliver demos and solution walkthroughs.
- Translate business needs into technical requirements: write crisp implementation notes and handoffs for R&D; help prioritize requests based on impact.
- Manage expectations and delivery: keep stakeholders aligned, proactively communicate risks, and ensure a smooth onboarding experience.
- Create reusable assets: integration guides, demo environments, reference architectures, FAQs, and playbooks that scale presales.
What success looks like (first months)
- Pilots launch quickly with clear success criteria and minimal back-and-forth.
- Prospects feel confident in the architecture, security posture, and integration path.
- Sales cycles accelerate because technical questions are handled proactively and consistently.
- R&D gets high-quality requirements and fewer “surprises” late in the deal.
Base qualifications